User Terms

Effective: April 2018

These Terms and Conditions of Use ("Terms of Use", "User Terms") apply to trevor.io (the “Website”, the “Service”, “Trevor”). Please read them carefully and contact us if you have any questions. By accessing or using Trevor, you agree to be bound by these Terms of Use and our Privacy Policy.

The Service

Trevor is an online service that connects to your database (your “Datasource”) and lets you write queries against your database using SQL or Trevor’s point and click interface. You can do things like visualise query results, create dashboards, export results, and receive email alerts when the results change.

Trevor does not store a copy of your database. However, query results are cached and stored for up to 48 hours before being permanently deleted. This helps to protect your database from too much traffic. Data security is a top priority. Learn about our security policies here.

These User Terms are Legally Binding

These User Terms are a legally binding contract between you and us. As part of these User Terms, you agree to comply with the most recent version of our Acceptable Use Policy, which is incorporated by reference into these User Terms. If you access or use the Services, or continue accessing or using the Services after being notified of a change to the User Terms or the Acceptable Use Policy, you confirm that you have read, understand and agree to be bound by the User Terms and the Acceptable Use Policy.

Customer Choices and Instructions

You are an Authorized Collaborator on a Datasource Controlled by a “Customer”

An organization or other third party that we refer to in these User Terms as “Customer” has invited you to a Datasource (i.e. a unique Trevor domain with read-only access to a specific data source where you may use the Services in relation to that data source). If you are joining one of your employer’s Datasources, for example, Customer is your employer. If you are joining a workspace created by your friend using her personal email address to work on her new startup idea, she is our Customer and she is authorizing you to join her Datasource.

What this means for You and Us

Customer has separately agreed to our Customer Terms of Service or entered into a written agreement with us (in either case, the “Contract”) that permitted Customer to create and configure a Datasource so that you and others could join (each invitee granted access to the Services, including you, is an “Authorized User”). The Contract contains our commitment to deliver the Services to Customer, who may then invite Authorized Users to join its Datasource(s). Customer may provision or deprovision access to the Services, manage permissions and export settings, transfer or assign Datasources, and these choices and instructions may result in the access, use, disclosure, modification or deletion of certain or all Customer Data.

What this means for You, Customer, and Us

As between us and customer, you agree that it is solely customer’s responsibility to (1) inform you and any authorized users of any relevant customer policies and practices and any settings that may impact the processing of customer data; (2) obtain any rights, permissions or consents from you and any authorized users that are necessary for the lawful use of customer data and the operation of the services; (3) ensure that the transfer and processing of customer data under the contract is lawful; and (4) respond to and resolve any dispute with you and any authorized user relating to or based on customer data, the services or customer’s failure to fulfill these obligations. Trevor makes no representations or warranties of any kind, whether express or implied, to you relating to the services, which are provided to you on an “as is” and “ as available” basis.

A Few Ground Rules

You must be over the legal age

You must be over 16 to use the Services. To the extent prohibited by applicable law, the Services are not intended for and should not be used by anyone under the age of sixteen. You represent that you are over the legal age and are the intended recipient of Customer’s invitation to the Services.

While you are here, you must follow the rules

Please don't use the Service for anything illegal, abusive, annoying or offensive.

Duration

These User Terms remain effective until Customer’s subscription for you expires or terminates, or your access to the Services has been terminated by Customer or us.

Limitation of Liability

If we believe there is a violation of the Acceptable Use Policy, the Contract, the User Terms, or any of our other policies that can simply be remedied by Customer’s removal of certain Customer Data or taking other action, we will normally ask Customer to take action rather than intervene. We may step in and take what we decide to be appropriate action if Customer does not take appropriate action or we believe there is a credible risk of harm to us, the Services, Authorized Users, or any third parties.

In no event will you or we have any liability to the other for any lost profits or revenues or for any indirect, special, incidental, consequential, cover or punitive damages however caused, whether in contract, tort or under any other theory of liability, and whether or not the party has been advised of the possibility of such damages. Unless you are also a customer (and without limitation to our rights and remedies under the contract), you will have no financial liability to us for a breach of these user terms. Our maximum aggregate liability to you for any breach of the user terms is one hundred dollars ($100) in the aggregate. The foregoing disclaimers will not apply to the extent prohibited by applicable law and do not limit either party’s right to seek and obtain equitable relief.

Trevor is intended for use by businesses and organisations and not for consumer purposes. To the maximum extent permitted by law, you hereby acknowledge and agree that consumer laws do not apply.

Survival

The sections titled “The Relationship Between You, Customer, and Us,” “Limitation of Liability,” and “Survival,” and all of the provisions under the general heading “General Provisions” will survive any termination or expiration of the User Terms.

General Provisions

Email Messages

Except as otherwise set forth herein, all notices under the User Terms will be by email, although we may instead choose to provide notice to Authorized Users through the Services. Notices to Trevor should be sent to [email protected]

Privacy Policy

Please review our Privacy Policy for more information on how we collect and process data relating to the use and performance of our product.

Modifications

As our business evolves, we may change these User Terms or the Acceptable Use Policy. If we make a material change to the User Terms or the Acceptable Use Policy, we will provide you with reasonable notice prior to the change taking effect either by emailing the email address associated with your account or by messaging you through the Services. Any material revisions to these User Terms will become effective on the date set forth in our notice, and all other changes will become effective on the date we publish the change. If you use the Services after the effective date of any changes, that use will constitute your acceptance of the revised terms and conditions.

Waiver

No failure or delay by either party in exercising any right under the User Terms, including the Acceptable Use Policy, will constitute a waiver of that right. No waiver under the User Terms will be effective unless made in writing and signed by an authorized representative of the party being deemed to have granted the waiver.

Severability

The User Terms, including the Acceptable Use Policy, will be enforced to the fullest extent permitted under applicable law. If any provision of the User Terms is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the User Terms will remain in effect.

Assignment

You may not assign any of your rights or delegate your obligations under these User Terms, whether by operation of law or otherwise, without the prior written consent of us (not to be unreasonably withheld). We may assign these User Terms in their entirety (including all terms and conditions incorporated herein by reference), without your consent, to a corporate affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.

Entire Agreement

The User Terms, including any terms incorporated by reference into the User Terms, constitute the entire agreement between you and us and supersede all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. To the extent of any conflict or inconsistency between the provisions in these User Terms and any pages referenced in these User Terms, the terms of these User Terms will first prevail; provided, however, that if there is a conflict or inconsistency between the Contract and the User Terms, the terms of the Contract will first prevail, followed by the provisions in these User Terms, and then followed by the pages referenced in these User Terms (e.g., the Privacy Policy).

Contact

If you have any questions, please contact Trevor on [email protected]

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