What do companies love most about Trevor?
We offer really great support. Ask us anything (data related!) and we'll try our very best to help you, in real-time, via live chat. We’ll even jump on a call.
Is Trevor for me?
The one thing all out customers have in common is that they understand the power of data, and they want to put it to good use. Our free tier is designed to give you the chance to find out for yourself if it’s right for you.
What happens if I go over 3,000 Credits?
If you go over 3,000 credits we’ll just let you know that it’s time to upgrade. You won't be charged unexpectedly, and you won’t lose access either - we’ll give you 5 days to decide if you want to continue.
Can I cancel anytime?
Yes. We'll downgrade you at the end of your billing period and only charge you for usage up to that date.
Do I have to pay in USD?
Yes. Right now we only support USD but soon we’ll be supporting additional currencies.
Does Trevor store a copy of my database?
No, your data stays safely and securely in your own database. We send SQL over the wire and only retrieve the returned results.
Could Trevor affect my underlying data?
No. All connections to your database use a read-only transaction.
Is Trevor a heavy load on my database?
No. We have measures in place to protect your database from too much traffic. For instance, we limit displayed results in-platform to 100 rows, and make sure each teammate has only one active connection at a time.
Is Trevor GDPR compliant?
Yes. You can review our Legal documents here.