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12 Powerful BI Dashboard Features for Successful Decision-Making

Written by

James Watney

Last updated on

December 9, 2022

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BI dashboards are a way of shortening the gap between decision makers and data, by giving all the required stakeholders access to visual and interactive information in dashboards. But truly understanding how to use each one of the available features to the fullest can be challenging. In fact, you might be wondering:

  • When can you benefit from using drill-downs vs filters? 
  • How to choose colours that go in line with your story?
  • How to automate the necessary alerts without spamming your teammates?

While a BI dashboard can help your business immensely, visualisations can also look cluttered, disorganised, and confusing when they contain too much information or graphs. 

In this guide, you’ll learn how to use some of the most common BI dashboard features and get insights on how to apply them in your day-to-day.

Table of Contents

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The benefits of an interactive BI dashboard 

Once you start visualising data in the form of interactive BI dashboards, you’ll never want to see a table or spreadsheet ever again. Interactive BI dashboards can benefit your business in several ways. When crafted correctly, they can lead to:

  • Data-driven decisions 
  • More efficiency
  • Team alignment
  • Easy access to data in a few clicks
  • Contextualised data and greater understanding of the story behind metrics
  • Customisable data dashboards to fit your audience's needs.

BI dashboards vs reporting 

BI dashboards and reports may go hand-in-hand but they’re different. Some key differences: 

Details vs overview

Reports usually focus on sharing detailed data, while BI dashboards are visual summaries of the same information. Instead of sharing a large table with all the details, dashboards share the same data in a summarised visual way.

Tables vs visualisations

As you already know, BI dashboards are visual, using colourful charts, graphs, and maps. Reports will mostly include detailed tables of information and maybe a few bar graphs. 

Reading vs interacting

Reports are usually documents made for reading purposes and may go into detail to explain the data. BI dashboards speak for themselves and allow end users to interact with the data, forecast scenarios, and use filters to view any business metric they need. 

One of the clearest BI dashboard examples that allows users to do forecasting is the financial status dashboard.

This Financial KPI dashboard shares current data, and allows you to input dates and metrics that you want to forecast. 

Key dashboard features to consider:

Let’s get straight into how to create a BI dashboard and get the most out of its features. Every BI dashboard software will come with a set of features that will help you increase its impact and value. These are some of the most useful ones:

1. Data filters 

This has got to be one of the most important features of BI dashboards. Data filters add interactivity to graphs, charts, maps, tables, or any other form of visualisation. This feature allows end users to see different correlations between data segments without needing to create different dashboards.

For example, if you want to share sales data from different regions over time, you can add all the visualisations and business metrics you need to get a full picture. Then, if you want to have a complete view of a specific region or date, you can add a filter to change the information in your dashboard to that request.

When you create a dashboard filter on, you can choose the type of filter, assign a name and select the columns to filter. 

2. Drill-throughs and drill-downs 

Drill-throughs and drill-downs are particularly useful when including several data points on a dashboard without showing them in the first snapshot. 

Drill-throughs allow users to access additional and detailed information about a particular metric or dataset. For example, if the dashboard shows different KPIs, but you want to double-down on one of them, you can click on it and see another set of visualisations directed at the clicked KPI. 

Drill-downs allow you to visualise a particular KPI in detail by linking a chart to a “parent” chart. This way, whenever a user clicks on a data point in the dashboard charts, the layout will automatically change views to the detailed version of the chart or graph. 

So, if you’re reviewing sales data on different regions, and you want to narrow the view on how a specific product is performing in a certain location, you can click on the location name in the chart, and you’ll access the detailed data.  

The difference between filters, drill-throughs, and drill-downs is that: 

  • Filters change the view of the complete dashboard
  • Drill-troughs take the user to a different set of metrics relevant to the KPI they clicked 
  • Drill-downs allow the user to review a specific metric in detail.
Creating drill-downs with is as easy as clicking on the arrow icon in each query. You’ll be able to choose which data to expand on. 

3. Chart zoom 

Most dashboard features allow you to dissect data. Chart zoom is no exception. This feature lets you use your mouse to zoom in on data, and access data in the smallest unit of time available. 

For example, if you want to review the number of sold units in the past week, but the visualisation shares the data by year, you can zoom in on the time-axis to access the required information.

When analysing a chart zoom,, you can see data in detail as you scroll through it. 

4. Customizable charts 

Many BI dashboards software allows you to customise some details, but not others. At your charts have a high level of customisation. Users can rename axes, include missing dates, add custom columns, change colour schemes to match company colours, and compare different data points. 

One of the most valuable features that offers is the ability to add custom fields. That functionality becomes particularly valuable when measuring a metric that comes from data correlation, like manually calculating conversion rates, for example. offers editable features like colours, labelling, and custom fields.

5. Real-time updates

BI dashboards aren’t only useful for empowering data-driven decision making; they can also be huge time savers, especially when you’re able to activate real-time updates on the data. lets users set automatic updates so the data in the dashboard visualisation can always be the most updated version possible. This is particularly useful for reviewing daily and weekly metrics. users can export query answers to Google Sheets and get the data updated in real-time. 

6. Interactive diagrams detects tables, columns, and joins automatically for you to either add or remove any of that info from your interactive diagram in a click. That makes it easier for you to see possible links when it comes to building graphs and charts for the dashboard. Diagrams get updated in real-time as your schema and relationships change without needing any additional work. creates smart links within your data to find tables, charts, and possible combinations. 

7. Dynamic text boxes 

BI dashboards shouldn’t have large boxes of text, but dynamic text boxes can help you highlight metrics that might go overlooked without them. Adding small boxes to enhance a specific metric will allow users to see everything at-a-glance, especially when using BI dashboards that contain lots of information.

For example, if you need to highlight a daily target like a plant's “days without accidents,” or the current cash flow, you can use a dynamic text box. 

Dynamic text boxes should contain short sentences to avoid overcrowding the BI dashboard. 

8. Automated alerts and updates

This feature is pretty useful when it comes to visualising the BI dashboard. You can set automated alerts to share snapshots of dashboards automatically to a specified group of stakeholders via Slack or email. You can also request automated updates on the raw data. 

Automation for updating a team on recurrent KPIs without finding time for a meeting. For example, let’s say you’re part of the sales team. You can automate Slack alerts to get a daily overview of supply or inventory that you and your team have available to sell on a specific day.

The Trevor Bot can hit your preferred Slack channel with whatever valuable information you need using automated alerts. 

9. Cross-device accessibility

If your team is more likely to be on the go (i.e. sales reps), and not necessarily tied up to a desk, viewing BI dashboards in different formats and devices is an important feature. doesn’t have a mobile app, but you can get alerts and see snapshots of dashboards on your phone through Slack.

BI dashboard tools that offer cross platform accessibility make sure that dashboards are visible and usable from different devices. 

10. Predictive analytics and forecasting

Many BI  software companies are working toward incorporating predictive analytics into their dashboards solutions to simplify data forecasting.  It works by using predetermined advanced mathematical models to analyse historical data, calculate, and predict the behaviour of certain KPIs. 

This feature is particularly helpful to test how a new product launch will behave in a new market, or how sales are going to drop in a period of time (i.e., summertime). PowerBI by Microsoft, has a great forecasting feature.

Data Pine has a Forecast Engine for planning ahead and setting achievable yet challenging goals. 

11. Sharing and embedding

Information is more powerful when the right people have access to it. Look for a BI dashboard tool that allows you to share your dashboards in different ways. allows you to share dashboards via public and private URLs, send information to Google Sheets, Slack, emails, or any other platform through our Zapier integration. Also, it lets you embed your dashboard in your company’s intranet or other needed platforms for proper visualisation. 

With you can share dashboards as you wish. Schedule them to go out at the time you prefer  using the communication tool that works best for you and your team.

12. Intuitive query builder

The best dashboard feature is ease of use. That’s why having an intuitive queries builder is highly important. With you can empower anyone on your team to add data sources, join them together, and create ad hoc drag-and-drop queries to get answers in a few seconds. offers simple drag-and-drop functionality to build queries. Users can add as many filters and rules to their queries and get answers in seconds. 

Want to see if would work for your team? Try it free for 2 weeks!

BI Dashboard best practices 

Features can help with data visualisation, but if you’re not choosing the right data to meet your target expectations, then your BI dashboards won’t meet their full potential.

Some business intelligence best practices include:  

  1. Thinking about your audience before building the dashboard
  2. Making sure that data is easily accessible
  3. Choosing the right visualisation amongst the different types of BI dashboards
  4. Identifying the right KPIs to measure and share
  5. Making the Bi dashboard readable and interactive

Mixing the right features, with the right dashboard type, and following the best practices, you’ll make your team exponentially more empowered to make the right choices within their scope of work. 

Bottom line

With the rise of data generation, BI tools will become a primary necessity for businesses to do data analytics. can become a perfect ally for your business since it’s a self-service, easy to set up, scalable, highly lightweight, no-code required solution. Also, all of your team members can access the platform and create unlimited dashboards with any plan. 

The ability to customise columns, colours, maps, bar charts, add filters, drill-downs, drill-throughs, and automate alerts make a great BI tool for any growing business. 

Want to see if would work for your team? Try it free for 2 weeks!

Frequently asked questions about BI dashboards

What is a BI dashboard?

BI dashboards are visual and interactive representations of contextualised datasets. Instead of sharing stand-alone metrics or in silos, BI dashboards allow you to present KPIs in a visual way to tell the story of your business.

What is the main purpose of a BI dashboard?

BI dashboards are meant to share data in a visual and interactive way. Their main purpose is to analyse KPIs in context (i.e., year on year), and help teams make faster data-driven decisions.

What should be included in a BI dashboard?

Summaries, visual maps, pie charts, graphs, and dynamic text boxes are all part of a BI dashboard design. These should include key performance indicators measured against each other instead of in silos. 

What are the benefits of BI dashboards?

Business intelligence dashboards are favourable in multiple ways. Some benefits include:

  • Team members making data-driven decisions 
  • The company becoming more efficient
  • Everyone having aligned priorities and goals
  • Team members having easy access to data
  • Leaders and decision makers contextualising data and understanding the story behind metrics
  • Everyone putting the target audience's interests first and creating customisable dashboards to fit their needs.

How do you structure a BI dashboard?

BI dashboards can be structured as the user finds best. However, some of the best practices include: 

  • Choosing the KPIs with the audience in mind
  • Contextualising data to make it more relevant
  • Selecting the right type of dashboard you’ll use
  • Drafting the story you want to share with the data, and sketching how you want it to look
  • Avoiding cluttering in your analytical dashboards
  • Thinking about colour, features, and chart sizes